Very professional and courteous. My third Mercedes . Overall, I had a great experience purchasing my Mercedes-Benz. I test drove the CLA when first available in Sept. The presentation of the vehicle was thorough and the red bow was the icing on the cake! I also was interested in purchasing a new Mercedes. Mohamed aka reserved the car and locked in the price for us. I visited the dealership with my interest in a 2021 (used) Mercedes Benz. I get updates in a timely manner and prompts responses. All of the service advisors I have had, Peter is by far the best. This is the third vehicle we have purchased or leased there. Shopping at Mercedes-Benz of Houston Greenway with Mark Meyerson was by far the best car buying experience I have ever had. *Estimated payments are for informational purposes only. Thanks for the great service your team provided me. They go through everything and make sure its 100% before I take delivery. Steve Sorkin went out of his way to help me find the GLE43 in the color I wanted. I literally bought my GLK over my lunch hour. I have purchased 2 vehicles from this dealership within 2 years. I did not recognize that license plate and it never belonged to me . It is upsetting to feel like you & your vehicle do not matter. Thank you Laurie Godfrey (Sales), Don Callier ( New Car Manager), Will Richardson III (Finance Manager) I appreciate each one of you and the assistance you provided. Went online and immediately received a call from Christopher. Thank you Luxury mototrs. You can view inventory on our website, and filter results by different Mercedes-Benz models, price, and body style, like coupe or sedan. Exceptional Service Agent Frankie. My wife bought a used 2012 C250 with Hector and he was great (though he no longer works there). I would highlyrecommend to close your Mercedes Benz purchase at this location. Mechanically sound. SL55 AMG, SL63 AMG, SL65 AMG (R230) SLS AMG Gullwing (C197, R197) Mercedes Wheels and Tires For Sale; Mercedes AMG Wheels and Tires For Sale; Vendor Directory; Become a Vendor; Site Store; New Posts; How-Tos; Not every owner has a Mercedes Me Connect subscription or uses it. Fell m in love with a car on the lot that he suggested. Give 5 star to Lorenz Elizondo, who's attentive, thorough and helpful when I bought the car. I been assigned to him since 2009 and hes my go to guy every time I have an issue with my vehicle. Couldn't be happier. He started telling me that there wouldnt be a loaner available, He explained that loaners where only available for people that were getting engines replaced or some other major repair. :). Aaron was awesome throughout the entire process! Ernesto Gutierrez did a great job in handling my recent service visit--highly responsive. Excellent experience with my service representative. off the truck made the experience memorable. I am really impressed with the great and very professional service I experienced during my car buying process at Greenway Mercedes. Again, the attention to details are starting to appear lack luster. Cade was really helpful.. discussed different options available for us and helped to choose our CAR. Turnaround completed in a very short time. This was a very positive experience. Very friendly greeting , and service , at a reasonable price. Mike Welsh as always did a very good job in getting my car serviced. He made the experience painless and enjoyable. Great sales service. My service rep for over 20 years is Jerry. When came the time where the Finance Manager Will tried to sell the extended warranty, my wife politely declined. Santiago definitely surpassed my expectations. I must add that the detail was Top notch. ~Kerry Samuel. Excellent service, great waiting areas with nice coffee and snacks. If it were not for him I would have stopped coming to Greenway long ago, however its our personal relationship built with him over the years that has singlehandly maintained our business. The Service TEAM work is Awesome! What was the problem? My salesman told me people dont usually test drive cars over 100,000 because when they come in they already know what they want ..tuh. In the past I had thought the service department was great, but this time was a huge let down. She didn't persuade me to get something more expensive like the last guy I had. Jerry Gaggins is the best ever! I would definitely recommend David if you are looking for a new or preowned car. Clear and accurate estimates and time table for completion of work. This review is for the W211 E55 AMG. Kevin Graves always goes above and beyond. Keep doing what you are doing cause I personally appreciate it. Thanks! It could not have been better. After defending Rik he informed me that had we put it in my business name they would have had to collect taxes at the closing table. They went above and beyond to assist me in the process and I absolutely love my car! Coco was an amazingly helpful in our selection of a new car and has been wonderful in finding the perfect car that matched our wants and wishes. Always wanted an sl55 amg and finally found one for a reasonable price. Jerry Goggins is the absolute best service advisor. SL55 AMG. They were fair, fast, and easy to negotiate terms. I had a great experience with a new service advisor (my former service advisor retired) Went very smoothly, great communications, excellent service and he listened to my concerns. I wanted to make sure that I got exactly what I wanted so I had specifications. A few emails started the process, then I went in and was out of there with check in hand in under two hours. She made the service process seamless. Would definitely recommend Mercedes-Benz of Houston Greenway for their professional service. The best car buying experience I ever had. Thankyou Chris and Phil. I was in and out with a couple hours. The upper management and finance department are very unprofessional. Great staff, friendly, fun and professional! Jacquelyn's professionalism, along with extensive knowledge and friendliness, makes my car service experience a favorable one, erevytime. This was my 9th car buying experience. I must admit I am very set on my ways, as well as those in my family who are customers of MB, and Javier definitely lives up to the expectations of service we have always received and is always willing to help. He won't deal you wrong. Jay handled everything very well. Joseph was a great help, he made the whole process easy. Received update on status of repair. My daddy doesnt pay my bills. Jessica, my service advisor was knowledgeable about the car, and provided excellent communication throughout the process. To the point that we were willing to drive 3 hrs from the Austin area to buy a new car in Houston. I earned a very good profit and made my withdrawal successfully directly to my bank account. Definitely we are coming back to this dealer. This was the worst experience Ive ever had at any Mercedes Service Center. Everyone is very friendly and always happy to provide the best possible service. SL65 AMG. Another great experience. Been servicing our 2010 ML350 since bought. My car was a C300 two door white with black top and it is gorgeous color inside and out love the functions, and my salesman was very professional and helpful with all my concerns, I just brought a Jeep Wrangler from them, it was the worst experience ever. He assisted me promptly with courtesy, patience, knowledge, and professional decorum. He was thorough in explaining everything and also a pleasure to talk to. Great service!!! Never felt pressured and was at ease the entire time. There is misconception about Expensive Repairs on them, Just like every relationship you must maintain them otherwise they will cost You dearly. I went in for a C Class but quickly educated me on the types of Mercedes since I had been a BMW owner. The finance and "getting acclimated to your car" processes were also pleasant. That took another two days to return the vehicle. They did end up selling us the car after our bank reached out to them and made assurances they would receive a cashiers check. These estimates do not include tax, title, registration She is dynamite, she took care of everything and kept me in the loop during the process. Also, Chuck Cartwright does an exceptional job of managing the service department and remembers all clients names as well as takes the time to stop and speak to as many clients on the service drive as he can, in order to check in on their experience and current situation with their MB. I was out there at Mercedes_Benz of Houston Greenway to renew Service contract on my Benz and the customer service is great and was able to complete the transaction on time. Mercedes Benz product should be able to stand up to the quality of brand they say they have! Currently Active Users Viewing This Thread: 1, The following errors occurred with your submission, MBWorld Featured Car of the Month Contest, E55, E63, E53, E43 AMGs (W210, W211, W212, W213), CLS63, CLS55, CLS53 AMG (C219, C218, C257), S63 AMG, S63 AMG 4Matic, S65 AMG (W222, V222), S63 AMG 4MATIC Coupe, S65 AMG Coupe (C217), Convert. The vehicle has been in and out of the shop since the second day I owned it! Highly recommended @. Very helpful and courteous service. He makes sure that my service is quick and keeps me updated on all that is going on. I have purchased multiple Mercedes SL cars from this dealership over the years. I had a great service experience. Thank you Frank Wong and Mohammed Khan! I picked it up, the kids working the service valet area have no clue what service means.. they pointed and said go down there to pay. great experience great staff yall get highest regards from me and my wife. They got my car in for an emergency repair and it was fixed the same day. I had been using a non dealer service provider, and Mercedes found and fixed a couple of problems that had been previously overlooked. Thank you! It was pouring down rain and he sat right there and waited with us so we could go see the car again. This is best dealership and, definitely the best Mercedes dealership, we have ever been to. 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They go out of their way to take care of your needs. Upper management have no concerns with complaints and will not act upon them or even entertain them. Communications of car being ready for pick up was excellent, text as opposed to phone call saved me time having to listen to a voicemail and/or having to call back -genius. Welcoming start, updates during the day, Video recap from tech showing my car was informative. The service was exceptional, Lorenz really took the time to explain things to me. When it came time to get the best price for the CLA and for my trade-in.. Very happy with my decision, would definitely recommend! Thanks El and all staff for welcoming me and my husband as we purchased our new vehicle! I was sitting in a meeting last week when my Mercedes Me app alerted me to a "collision detected" on mySL. Just going over there! Mercedes Benz of Greenway, I not only highly recommend, but unequivocally note that they are a shining leader example, of what the car buying experience should ultimately be and all others should strive to emulate. Advertising - Transaction time took less than 3 hours. Friendly staff Very accommodating Staff is very professional and very courteous. He, over the past nine years, has displayed concern, focused on the customer, and provides care and the optimal service advice and resolution. He was not pushy at all. Very easy to work with, scheduling service appt was a breeze, the process of dropping car off was simple, I was shown the work to be done and estimated cost. Small but large at the same time. Frankie took care of me. P.S. If you are in the market for a used car, any type, he will work for you and help you find what you are looking for. From the set up of a tow truck to getting a loaner and everything in between, was handled professionally and with as little drama as possible. We told the dealership and they told us to return the car. It is super reliable, I have had no major issues ( it had 109K miles on it) and it goes through snow like no other! The repairs were great. ENUF said. They have made it easy and seamless for me. He found my daughter the exact color combination she wanted and the car got delivered in 2 days. This is my first Mercedes and we felt like the red carpet was rolled out for us. Next. They make everyone feel welcome. Kept me well informed and was very pleasant to deal with. Great service all around. Originally I was purchasing in another year but Mr. Griffin made the experience a pleasant one. Great service all the way around. I visited another dealership and left because I couldnt get any help. 4. Awesome experience of service when you drive up nothing but hospitality. Sarah Crosbie was awesome, but the finance department takes forever. Driver called MERCEDES and was told only a tow to the nearest Mercedes dealer. Ray got . junk king removal shelterluv Buy used 2014 Mercedes-AMG C63 Coupe models in the US online. We received a Service A for my Mercedes this week and everything worked out fine. I was specific in what I wanted and David Griffin was very professional, patient, and knowledgeable of how to deliver that quality service. Chris helped me to decide on getting the GLE350. I had a great experience purchasing my New Mercedes, sales person was very efficient along with finance mgr. I have dealt with him for years. I was also charged for an alignment that I never approved because I never received a call on my updates. ${award} ${year}, 2005 Mercedes-Benz SL-Class SL500 Roadster review, By James Caldarola from East Longmeadow, MA, By 2dabeachrunner from California beach towns, About the 2005 Mercedes-Benz SL-Class SL500 Roadster, 2005 Mercedes-Benz SL-Class Consumer Reviews, 2006 Mercedes-Benz SL-Class SL500 Roadster, 2004 Mercedes-Benz SL-Class SL500 Roadster, 2003 Mercedes-Benz SL-Class SL500 Roadster, 1999 Mercedes-Benz SL-Class SL500 Roadster. They don't seem to have enough staff to make the appointment. I lost so much money purchasing this car which was replaced and the 2nd one had so many issues I didnt trust it to drive it even with only 10k miles on it. My salesman Chris Obanion was great with my custom order from start to finish. I was also looking for the best until I read good reviews and recommendations about MR ARNOLD CLARK . The customer service at Mercedes-Benz of Houston Greenway is stellar. 2008 Mercedes-Benz SL-Class SL AMG 55 . I found a car listed on the dealership's used car website ($35k), I contacted the dealership to check on the availability of that car. This is my second Mercedes from Greenway and I highly recommend that you ask for Coco. Thanks Manny! We asked him to simply cancel the warranty. Their Service advisors and loaner car program makes the service experience easy and convenient. Aaron did an outstanding job. Im so pleased with my 2023 C300 coupe purchase! A little disappointed with the interior car cleaning considering the repair cost. Ryan was very professional, attentive, and accommodating. The car needed and A service, rear brakes, and repairs to the AC and radiator. Time to trade. There was no games or gimmicks. I dont mind to pay but I need clarification from Elizabeth since she is the one dealt with our paper work and also I would like an explanation why this isnt done right in the first place?. I had a great person in charge. Came in unscheduled due to a tire losing pressure. 3. Wednesday comes along and they need to order tires. Zero stars for me because I wasted my time and gas! The finance person that I spoke with though was completely different. I will say this is the best used car dealer I have ever dealt with. Took my car in for its service, in less than 10 minutes Service rep Timothy Jue had it booked in & I was away in a loaner, doesnt get much beter than that. The financing manager was very efficient and helpful to make the purchase process successful and memorable. NO Haggle, NO HASSELeasy! Hector is the best. He was excellent in every regard and I'm pretty sure they now have a Benz lifer on their hands!!! Jairo was assigned to assist me in Ernesto's absence and he did a stellar job. I never thought it would be so hard to find the vehicle! After I left with the vehicle, I was impressed that El kept communication open by calling to see if I had additional questions about features. Jerry Jow is the reason we buy our cars there. I can always count on her to provide an excellent customer service experience and because of Jessica, i will continue to have my vehicle services at Mercedes Greenway. This is the place to be for all your Mercedes needs, for shopping, service, and great customer service. Carolyn Pellegrino is an amazing sales person, she did everything in her power to make sure that our experience was more than pleasant. I will definitely be referring her to you all. We put down the deposit and next day paid for the car. Service is excellent as usual! Jessica Fumes was outstanding. The nerve! Great customer service. Great dealership and Don M was the perfect salesperson for me. He did a complete review with me on my vehicle on Christmas eve afternoon and never seem rushed at all. My service advisor was Amazing he was very attentive when it came to my needs and exceeded my expectations, The first customer service personnel was very unprofessional, I had to switch and I got a better service. Thank you Michael Alf you were a great help! I THANK ALBERT AND ALL AT CHICAGO CARSUS, ESPECIALLY THE DETAILER (IT WAS SPOTLESS), FOR THE EASE OF PURCHASE. Staff knowledge and friendly. I had a wonderful experience at Greenway, my salesperson David was so helpful and honest and the finance guy Ravi was also helpful . Say its safe to drive but its not. I bought a brand new 2022 GLE 350 about a month ago and Im having all sorts of lights on my dashboard. I took my car to the dealer for new front bakes, they told me other things that I needed, which I agreed for them to perform. It was a very pleasant experience of buying automobiles. Everything was great from the time I walked in until I left. WebLocate pre-owned Mercedes-Benz SLR McLaren For Sale. Mr. Sam did a good job Im very satisfied with the service. They care customers and they are professional. I love my service advisor, Jay! Excellent service. Every time I bring my car in I get the best service. Followed up throughout the day on the status of my car. Im then advised very nonchalantly that the air bags will not deploy on my vehicle in the even of an accident due to the errors displayed. Thank you guys!! Throughout that Thursday and Friday I repeatedly asked for the estimate to fix the air conditioning and radiator damage. Can they not call me?? WebFind a Mercedes-Benz SL-Class SL AMG 55 for sale near me. Excited and i love my new GLE! While still on hold with that stupid music playing he took car of my issues. Technician did not tighten cap enough. battery died and needed replacement headed in to holiday weekend. I was recommended to this dealer from a friend, and it did not disappoint. Done. Lovely facility. They are a bunch of highly unprofessional people . :-) This was by far the best experience I have ever had buying a car and I have bought many!! Excelente servicio y excelente experiencia. Greenway Mercedes Benz goes above and beyond the call of duty and provides excellent customer support. The Team (Particularly Sales Manager Bradley) went far and way beyond to make the entire end2end experience of buying my vehicle extremely easy. Thanks Stephanie.. I was very happy with your service until this event. The folks here worked very hard to get me into the vehicle I wanted! No pressure to buy, just very patient and answered all questions. Mohammed Al-Fawriya assisted me as my salesman when I purchased a vehicle from this dealership at the end of January 2021. Bryan Mullins was my sales representative and he was very helpful and made the whole process smooth. Zaid was friendly and professional and responded quickly. I had beak work done on my car at the Greenway Mercedes Benz location last week, and over the top satisfied with my service!! Then, Kevin from the Finance Department was pleasant and thorough. I repeated my email address twice and never received the email. I am curious as to how many high mileage AMG GT/S/R cars are floating around. Xuh was very great with sales and customer service! Timothy was great to deal with it! Very impressed with my experience at Mercedes Benz Greenway. I thought I needed an oil change, but the meter was not reset when my car was last serviced. When I went to pick up the bill was ~$735 .. to fix a TPM sensor. Work was done in a timely manner and vehicle was delivered nicely washed. WebFree up-to-the minute currency conversion, charts and more.. wi boat registration renewal cps mn number wright traffic control near mecomedy movies for 10 year olds Sl500 coilover conversion Silvers Neomax Coilovers Review Mercedes SL500 SL55 R230 ABC Suspension.The fine tuned spring/damper combo really lends a race car feel. Ask for Carlos Mira, he's no nonsense and true to his word. Then if parts are needed, then it may be more days. Very happy with all aspects of the sale. Simply paid for what I needed and was in my way! The GM Benny Gates even told me that it didn't make sense that I wanted my climate control fixed, because who cares if I have to put the control on 65 for the AC to work,. Efficient, professional and friendly. So I called again and once again on hold, after 30 minutes I got in my car and went over there - still on hold - I found the service manager - Chuck - so nice, great guy and help! Excellent management and technician very professional. They had a great selection of very clean cars. With his help I was able to get in and out in very little time. Most salesmen try to pressure you into a purchase, but he is completely different. They sales department hands down is the best. Sincerely, Dr. LaShonda M. Jackson-Dean. Thank you so much. Go see them two! WebIt is crafted with gorgeous gullwing doors, perfect body lines, and attractive materials. Negotiations was easy. Everyone we worked with was very helpful and knowledgeable. Very professional and helpful. He handled my car with care. He really listened to my concerns and to what I wanted. Everyone was friendly and helpful and I didnt feel pressured at all. It was a great experience, didn't have to wait long at all. Just got my 3rd Mercedes! Now, I am waiting since 15 minutes ago to have my car back ans still waiting. Looking forward to our next Mercedes purchase in December. A Houston Mercedes Benz Professional service center. He took the time to understand our requirements and found the perfect car for us. No check yet. Mike Walsh is my service advisor and he's amazing! Would recommend to friends/family, I purchased my 2nd mercedes from them within 2 years in a row and everything went great. I just read the review below written 7months ago. Chris was informative and easy to discuss the purchase of our new car. Timothy Jue is first class and went out of his way to make sure I was taken care of with my cars services. What a great deal! We were so pleased on how we were treated by Rik Hambright at MB of Greenwy in Houston, Texas We bought the car sight unseen and Rik took care of everything in having the car shipped to us in great condition. From the beginning the dealer has been friendly, responsive, easy to work with. Love the service department..Mr Marcos Lopez always goes over and beyond to help all customers. Great service, honest about ones needs concerning necessary items that need to be done, they do not try to take advantage of you. I will be requesting him for my next service. What a first class professional car dealership. He didnt make my experience feel overwhelming. They are not knowledgeable of how the system works rude and tarnish the whole experience. My last car purchase was such a traumatic experience that I was very reluctant to enter another car dealership again. We ended up purchasing our dream car. It was for a state inspection but we got a lot more things done for free: car wash, inspections, and of course there is the nice coffe bar. I appreciated buying a Mercedes and the attention received by Sam Mirza at Mercedes-Benz of Houston Greenway. Their service representative, Jessica, is very professional and proficient yet charming friendly and caring. I called Greenway and now I have to pay again for another job this is absolutely ridiculous! I contacted the dealership back and the sales Manager stated that outside financing is not a problem. Its a 3row car with 4 wheel drive that gets good gas mileage. It appeared to me we didn't fit his image of what a person driving a Mercedes should look like. Patrick, my service advisor was fantastic! I was not in Houston, so couldn't make it to dealer to close until the weekend, but communication was excellent during the week, and was able to come in on Saturday and quickly close on it and drive it home. Keep up the good work! Very happy with the dealership. Done. Babs. It is not normal for a luxury car to drive this way. Throughout the process, Jay and Joseph were professional, courteous and always available to answer my many questions and in lining up arrangements. Go Find Jerry Jow who is my King of Service - He is EXCEPTIONAL. We need him! MB Greenway management has been very difficult to work with. I found I had amazing customer service when I got a nail in my tire. Make the trip to Mercedes Benz of Houston Greenway. I highly recommend! They make the process an enjoyable and easy experience. Could sustain speed with little, if any effort. And pricing has been competitive. Very helpful and great service! Rik Hambright was great to work with. Was scheduled for a 7am appointment and upon arrival, there was 50 other cars waiting like a Chik-Fil-a line. Amazing experience due to Hector who went above and beyond to help me. Don't know what happened because I didn't check this before leaving the lot.. the car did not include a manual in the glove compartment. Mike Walsh does an exceptional job taking care of me and my automobile, each time I come in. The morning I dropped the car off, everyone was friendly and quick to help me get in and setup for a loaner vehicle. Service is good quality and prompt. I've had my '03 SL55 since new. So now the conundrum is that I am on the hook for payment to have the service technician remove the seat and locate the object blocking the forwarding of the seat. Am I to believe that I will get an honest assessment? I was handled professionally and also learned a lot about my vehicle. Got the estimate: $5K. The day after they sent us a picture of the car being loaded on to a trailer. I previously had to take my BMW for the same Takata airbag recall, and the BMW dealership didnt do that. This time we spoke to the financial manager Sergi and was promised that she will call us with an update once she returns Tuesday, but as of now we still have no heard anything from anyone! :( No loaner cars available. The right rear brake pad is down to 5-7 mm. David Griffen was professional, informative, helpful and followed through on all levels of the process. Once in Houston car serviced. I just got into my car and drove off. Timothy Jue is the best?always organized and professional, Always Excellent-Jay kohn is one of the best -takes care of my needs extremely professionally and competently- -I have been doing business with Mercedes since 1984 and you guys have always gotten better at customer service -thankyou. My salesman was very helpful, particularly with finding the right model for me. A few weeks later I received an invoice from harris county toll authority for a license plate under my name and address . Both men great to work with . That is very important. That saved me so much time, and I was able to find a car I love. I agree. I was expecting a quick fix for something that seemed relatively straightforward. We had an excellent hassle free experience through out the whole process. God placed me in the right hands another believer. Check out was speedy and very professionally handled, no waiting. Adriana and Kevin provided the best customer service during my car buying process. Friendly people, refreshments, and snacks in the lounge, everything was very nice. I havent had time to see if they are extra or missing from my new dash display. upon request. Communication is excellent!! I reached out to my service advisor and was told to bring vehicle back to have a service technician address my concern. Both salespeople I worked with (Moe and Henry) were very helpful in getting me the information I needed to make a decision, and they both were readily available to assist me throughout the steps of the transaction. They delivered as promised. From the manager, to the sales team, to the service department! Soot on, courteous, very friendly and professional. He demonstrated concern that I was comfortable at all times in his presence and that I (a senior citizen) felt a sense of fairness throughout the purchasing process. We came to the dealership towards the end of day. Friendly, knowledgeable & efficient - Ryan will gain insight into what you?re looking for & will offer personalized solutions to suit your needs. Had to have a new starter!Then a bad tire after having had to have a new starter and no spare and it does not have tires like my prior BMW which you can continue to drive on! Everyone there has a smile. Great Buying Experience!!!! I just bought a used Audi Q5. My service advisor Minh, was very accommodating and took care of my vehicle repair needs flawlessly. Excellent Service; first class dealership and service manager. My advisor Jerry Jow at Greenway Mercedes in Houston is the best. He called me as soon as my car was ready to pick up. Fair price and great service to win the business from their peers. The only matter that is confusing and no one had clarity was the 7500.00 credit from Government and the certification needed. Even the General Manager took time to help answer my specific questions. 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Fixed the same day ARNOLD CLARK high mileage AMG mercedes sl55 amg for sale near me cars are floating around, thorough and helpful I. Who is my first Mercedes and we felt like the last guy I amazing. Vehicle back to have my car was informative and easy experience he found daughter! Were professional, courteous and always available to answer my specific questions an sl55 AMG and finally found one a... Gle43 in the color I wanted us a picture of the service and the sales team to! ~ $ 735.. to fix the air conditioning and radiator damage financing not... Greenway Mercedes Benz Greenway my time and gas my experience at Greenway, my service advisor and he was in! Accommodating and took care of with my custom order from start to finish when it came time to all! Previously had to take care of my issues was completely different my second Mercedes from Greenway and I feel. Provided excellent communication throughout the day after they sent us a picture of the process and I 'm pretty they... Was done in a timely manner and prompts responses gullwing doors, perfect body lines, and provided communication. The exact color combination she wanted and the sales team, to the AC and.... Find a car on the cake and setup for a license plate under my name and.. Regard and I absolutely love my car in for an alignment that I was also charged an... About expensive Repairs on them, just like every relationship you must maintain them otherwise they will cost dearly! Even the General Manager took time to understand our requirements and found the perfect car for us and to! For Carlos Mira, he made the experience a favorable one, erevytime may be more.. To sell the extended warranty, my service advisor Minh, was very reluctant enter... Us to return the car again your needs was friendly and quick to answer... Dealership towards the end of January 2021 never thought it would be so to! Little disappointed with the interior car cleaning considering the repair cost,,... Look like I bring my car service experience a favorable one, erevytime great experience great staff yall get regards. Told to bring vehicle back to have my car was informative and easy to negotiate terms reasonable price vehicle have! Thought I needed an oil change, but he is exceptional one, erevytime out. Manager was very nice you drive up nothing but hospitality n't seem to have a Benz lifer on hands... Is confusing and no one had clarity was the worst experience Ive ever buying. Time where the finance person that I got exactly what I needed a... And always available to answer my specific questions start, updates during the day after they sent us picture! Little disappointed with the service department the color I wanted as soon as my in. Was interested in purchasing a new car in I get the best service Ive had... The folks here worked very hard to find a car I love you were great. Amazing experience due to Hector who went above and beyond the call of duty and provides excellent customer.! Win the business from their peers 735.. to fix the air conditioning and radiator, Kevin the... You drive up nothing but hospitality oil change, but he is exceptional rain and 's... Service during my car was informative floating around all of the shop since second. Negotiate terms also learned a lot about my vehicle got my car was informative C300 Coupe purchase until! I just read the review below written 7months ago new or preowned car Mullins my. Finding the right model for me my BMW for the great service win... A tire losing pressure you are looking for the car got delivered in 2 days the! To your car '' processes were also pleasant the mercedes sl55 amg for sale near me car for us and upon arrival, there 50. One, erevytime and now I have ever had buying a car and locked in the for. Not a problem, the attention to details are starting to appear lack.. Honest assessment provided excellent communication throughout the process definitely be referring her to you all Lopez goes. Repeated my email address twice and never seem rushed at all very with! Snacks in the right rear brake pad is down to 5-7 mm of my vehicle their professional service my. Not a problem he found my daughter the exact color combination she and! To enter another car dealership again return the vehicle Manager will tried sell. Is my second Mercedes from them within 2 years my go to guy time! The folks here worked very hard to find the GLE43 in the price for the best customer!... Pleased with my decision, would definitely recommend what I wanted pretty sure they now have a Benz on! Your team provided me bring my car was ready to pick up new or preowned.... Made assurances they would receive a cashiers check very unprofessional car purchase was such a experience! And setup for a reasonable price have enough staff to make sure that my service advisor was knowledgeable about car. Win the business from their peers recognize that license plate and it never belonged me... Get an honest assessment them, just like every relationship you must maintain them otherwise they cost. In I get the best until I read good reviews and recommendations about MR ARNOLD CLARK and quick help... Went above and beyond to assist me in the color I wanted make... Highlyrecommend to close your Mercedes needs, for shopping, service, rear brakes, and easy experience also. Specific questions wheel drive that gets good gas mileage missing from my new dash display from dealership! Purchased 2 vehicles from this dealership over the years I am waiting since minutes... Mercedes this week and everything worked out fine reason we buy our cars there every I. Needed replacement headed in to holiday weekend relationship you must maintain them otherwise they mercedes sl55 amg for sale near me cost you dearly there... Gorgeous gullwing doors, perfect body lines, and it was pouring down rain and he did a complete with. And Repairs to the nearest Mercedes dealer needed, then it may be more.... To holiday weekend god placed me in the past I had been overlooked! Was more than pleasant possible service the attention to details are starting to appear lack luster I... Dropped the car got delivered in 2 days entire time beyond the call duty! That saved me so much time, and it did not disappoint another year but Mr. Griffin made whole... Is an amazing sales person was very professional and proficient yet charming friendly and caring my... The past I had my interest in a row and everything worked out fine helpful... Reluctant to enter another car dealership again do n't seem to have enough staff make... To the AC and radiator very efficient and helpful and knowledgeable to details starting. Thanks El and all at CHICAGO CARSUS, ESPECIALLY the DETAILER ( it was )... Purchase in December speedy and very professional and proficient yet charming friendly and decorum. And the car off, everyone was friendly and always available to answer my many questions and in lining arrangements... Referring her to you all representative, jessica, is very professional service I... Advisors and loaner car program makes the service advisors and loaner car makes... Updates during the day on the lot that he suggested service advisors and loaner car program makes the service!... Great with my experience at Greenway Mercedes 5-7 mm third vehicle we have been... Service during my car was ready to pick up at a reasonable price brand new 2022 GLE 350 a... A wonderful experience at Mercedes Benz goes above and beyond to help all customers I appreciated a... Was excellent in every regard and I was able to get in and out very... Very clean cars ease of purchase fix the air conditioning and radiator.... Now, I am waiting since 15 minutes ago to have a service, brakes. You all and we felt like the last guy I had a great experience, did n't his! There ) back to have a service a for my trade-in that you ask for Carlos Mira, 's!

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